How do I make payment after offered by traveller?
HomeHow do I make payment after offered by traveller?

How do I make payment after offered by traveller?

1) When a traveller has offered to fulfill a request, click on the “View Offer” button at the bottom of the request page to view the traveller’s offer.

 

2) In the "View Offer" page, take note of the traveller’s “Return Date to Malaysia”.

If a counter-offer has been made, the updated “Offer Price” is highlighted. Travellers have 7 days from the return date to drop off items at Grabean.

If there is no response or delivery by a traveller beyond this 7-day period, the requester may request for the transaction to be cancelled, to which a full refund (inclusive of service fee) is given.

3) If you accept the traveller’s offer, a full deposit (RM3.50 service fee) is required.
The payment is held securely by Grabean until you receive your item and instruct for payment to be released or 7 days after the traveller delivers the item, whichever is earlier.
Travellers are advised not to purchase any items until the deposit is placed. Click "Proceed" to make payment.

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