Cannot find the requested item
HomeCannot find the requested item

Cannot find the requested item

You may cancel the transaction if you’re unable to fulfil the request. This is if the status of the request is “Pending Deposit” or “Pending Purchase”. Once the purchase is confirmed, neither party will be able to cancel the transaction.

When “Cancel Offer” is clicked, a pop-up menu will appear where you will be prompted for the reason for the cancellation, and the requester’s deposit is refunded in full (including service fees).

Please note that cancellations after deposit has been paid will affect the traveller's review.

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